Enhance Your Survey Experience with Surveysparrow: Streamlining Feedback Management
SurveySparrow is an end-to-end omnichannel experience management platform that bundles Customer Experience and Employee Experience tools such as NPS, Offline, Chat, Classic, and 360° Surveys. These are mobile-first, highly engaging, and user-friendly. The conversational UI lets your surveys deliver a chat-like experience, increasing survey completion rates by 40%.
Our key features include:
- Chat-like Surveys that switch from static to dynamic conversations.
- Classic Surveys that ask one question at a time.
- Offline surveys that let you collect feedback from even the remotest of places, are internet-free.
- Offline Survey App that serves as a kiosk for offline data collection.
- NPS surveys to measure customer sentiment with a single question.
- NPS Word Cloud and Sentiment Analysis to gain an in-depth view of customer sentiments.
- 360° assessments to evaluate employee performance across various competencies and create
- personal development plans.
- Multilingual surveys to translate your surveys into the languages of your choice.
- Wide range of question types to gather a variety of data from respondents.
- Click-free dashboard and highly advanced report filters for generating insightful reports.
- Efficient user management to optimize your workflow.
- White labeling to customize every element of your survey.
- Sub Accounts to manage surveys independently under one parent account.
- Single Sign-On to log in to our platform with just a single click.
- IP Restriction to restrict account access only to trusted locations and networks.
- Survey automation with recurring mode to gauge customer or employee pulse at regular
- intervals.
- Survey sharing across a plethora of channels with the easiest sharing options.
- Efficient integrations to avoid the hassle of using multiple software.
- Custom CSS to add your own personal touch to every survey.
- Workflows to automate recurring tasks and increase action efficiency.
There are three things that I like about surveySparrow which make it better than other software:
- The offline feature which enables you to take inputs from the respondent even when you don't have internet connections really helps you to carry out your survey in remote areas.
- There is an option by which you can record the audio of the respondents making the survey more genuine and reliable.
- There is an option to include sentimental responses also